Tag Archives: vendor

Customer Service is a methodology, not an action!

Posted on February 22, 2012 by interman

Wow, Valentine’s Day is finally over but it was very stressful. During the week, I identified several customer service qualities that I thought I would write about. Every company screws up once in their career (only once if they are … Continue reading →

Posted in Customer Service | Tagged , , , | 1 Comment

The Winner! – The worst customer service experience I have ever had.

Posted on January 27, 2012 by interman

That’s right. This past week I had the worst customer service experience ever. It will go down as the worst this year easy. Could be the worst for the decade. That’s a bold statement, Don. Yes it is, loyal reader. … Continue reading →

Posted in Customer Service, Uncategorized | Tagged , , , | 1 Comment