Monthly Archives: January 2012

The Winner! – The worst customer service experience I have ever had.

That’s right. This past week I had the worst customer service experience ever. It will go down as the worst this year easy. Could be the worst for the decade. That’s a bold statement, Don. Yes it is, loyal reader. … Continue reading

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Customer Service Failures – Rite Aid

Sometimes, as I write these stories, I chuckle because they almost sound made up. Fortunately for me but unfortunately for Rite Aid, I have the emails and the websites to back this up. I only have one prescription and I … Continue reading

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Customer Service Failures – Cox Communications – Hopefully Part 1

I hope you enjoy my customer service failures. It has been awhile since I have posted one but this one is a killer. After I stopped laughing, I started writing. I do not know where to start. I was watching … Continue reading

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